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OUR HOME SOUTHWEST HARBOR MAINE

COMPANION ONE COMFORT SHIPPING RATES

Free Delivery on Mount Desert Island!

Companion One Comfort is now proud to offer local delivery on Mount Desert Island
To avoid paying shipping cost just e-mail us your order and we will send you an Invoice
Once the invoice is paid we will process your order and arrange delivery
We are proud to serve Mount Desert Island!
Orders still subject to Maine 5% sales tax
Order Total
Shipping Charge
up to $10.00
$3.00
$10.01 - $50.00
$8.00
$50.01 - $80.00
$11.00
$80.01 - $125.00
$20.00
$125.01- and up
$25.00

Generally we use UPS for large orders and USPS for small orders.
If you have a preferred shipping method please contact us at mail@companiononecomfort.net and we will
arrange for your order to be shipped with your preferences.
We ship our products in recycled boxes.

What is your shipping time frame?
Most are processed and shipped within 3 days, custom made items and special requests may take longer.

How will I know if my order has been shipped?
Companion One Comfort will e-mail once your order has been shipped with delivery information.

We now ship to Canada.

If you live in Maine?

If you are a Maine Resident a 5% sales tax will be assessed when ordering

Returns and Exchanges


What is your policy for returns or exchanges?

Due to standard health regulations we regret we are unable to accept returns for the following items,

all beds, treats, toys, companion clothing and custom orders as they are all final sale.
All items in "JUST for you" Can be returned/exchanged within three business days of receipt for store credit or exchange,
customer is responsible for shipping charges.
What is your policy for cancellations?
Companion One Comfort tries to expedite delivery times on every order within 12 hours of order receipt.
If prior to that time window, you need to cancel or change your order we will do so without charge.
However, once the 12 hour time frame has passed all cancellations and changes will be handled has a return or exchange.
Special custom orders cannot be changed or cancelled at any time.
What is your policy on orders using checks or money orders?
Personal checks are accepted and are subject to a ten day holding period. Money orders are also accepted.